Service Alliance office move and IT upgrade

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StoneHouse removes the disruption from Service Alliance office move and IT upgrade

Office moves are always a disruptive and stressful task. When this is combined with a technology infrastructure upgrade the issues can be greatly increased if not approached in the right way by skilled and experienced staff. Fortunately, for Service Alliance, StoneHouse were able to help minimise disruption when they were faced with such a task.

The Company

Service Alliance is a cleaning and maintenance company with a unique difference. Not only do they provide cost-effective solutions to internal and external cleaning, hygiene, maintenance, property maintenance and ground care needs, they do it all from a sustainable stand point.

The company is based in East Lancashire and covers a wide area across the North of England. Their clients range from FTSE 100 rated companies to local SME’s and find they achieve long term value from working with Service Alliance for their cleaning and maintenance requirements.

The Challenge

In early 2014, Service Alliance was looking to move to a new office to enable it to cope with their ongoing success. The move also allowed them to address a number of other technology related issues at the same time.

Firstly, like many fast-growing companies, Service Alliance’s IT platform had developed in an ad hoc fashion over the years. This meant that there was no centralised file storage or overall security. The impact of this was to minimise collaboration between employees and also to leave the company’s data open to security breaches.

Why StoneHouse

StoneHouse were recommended to Service Alliance and after comparing our approach, services and experience to the other options decided to go with us for this important project as well as ongoing support. Mark Edwards from StoneHouse commented,“Because we were able to guarantee to deliver a bespoke solution that combined a centralised server, cloud-based services and secure remote access within a contract, we were chosen.”

The Solution

Step one of the project involved assisting with the move of hardware into the new office with minimal downtime. Then Windows Server 2012 Essentials was implemented. This is the ideal solution for small business, as it enables centralised file storage as well as simplifying the integration of optional cloud-based applications and services such as Microsoft Office 365.

With this in place, the next step was to set up Office 365 and migrate all existing data to the platform. Finally, remote access to the completed system could then be implemented.

The Future Challenges

Service Alliance is a growing business and therefore it was vital that the new IT infrastructure was flexible and scalable enough to meet these challenges. The new solution, backed up by StoneHouse’s high quality support will allow Service Alliance to face the future with confidence knowing their technology investment will always be able to support their business needs.

Additionally, adoption of a cloud-based infrastructure for email not only removes the security issues traditionally associated with delivering such a service, but also future proofs this application ensuring it is always up-to-date and available.

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