Sage Line 100 will reach its End of Life on 31 March 2014.
As of 31st March 2014, Sage’s support for the 100 line and the ability to add users and modules will no longer be available. Your system provider will be able to confirm the changes to the level of support they will continue providing if applicable and also any related changes.
From October 2012 Sage no longer guarantee that the 100 Line would be legislatively compliant and this remains the case. Please be aware that Sage has now issued an end of life notification and as such you will no longer be able to apply for extended support. In the past, upgrading to a support contract has allowed customers to benefit from Sage’s upgrade offers, however this is no longer possible.
Why is this happening?
These changes are taking place to allow Sage to focus their R&D and Support resources on Sage 200. Sage 200 has more advanced software features and customisation tools, and is our recommended primary solution for small and mid-sized businesses.
Sage Line 100 started life at Sage in 1992 as the key product of choice for mid-sized companies requiring a sophisticated accounting business suite with highly customisable features which could be tailored by Business Partners and Developers to meet customers’ needs.
The product has since evolved into Sage 200 in 2007 and many customers have migrated to this newer solution. However, there are still a number of businesses using Sage Line 100 today, this push is to consolidate customers on to a single unified platform so the efforts can be concentrated to give a better overall service.
The technology platform upon which Sage Line 100 was built is becoming more costly and difficult to support, and the operating systems which work with Sage Line 100 are reaching the end of their respective life cycles. By introducing these changes Sage will be able to focus their R&D and Support on current and future technologies, paving the way for the next generation of Sage 200.
What does this mean for me?
- Sage 100 Line is no longer available for sale; new licence sales were withdrawn in October 2009. However, Licence sales for additional users and modules are still available until April 2014.
- Sage’s Technical Support will cease from April 2014. Therefore we recommend you speak to your system provider, who will be able to confirm the level of support they will provide after this date.
- Legislative Updates are no longer provided by Sage to maintain legal/fiscal compliance.
- Developer Support for Line 100 is no longer offered to BPs and customers who are members of the Sage Developers Programme.
- Hot fixes/ Bug fixes/ Patches/ Service packs are no longer provided for recognised defects and the Wish list/defect log is now closed.
What can I do now?
The most natural route for Sage Line 100 customers wishing to migrate to a more up-to-date package is Sage 200; however we are more than happy to discuss with you all of the options that are available to you from here and we can help you with additional information should you need it.
Sage 200 software manages your finances, customers and business insight in one solution. Designed to easily share data; work smarter and ensure your business works together efficiently, delivering clear cost benefits.
As a Sage Strategic Business Partner, we are fully accredited for Sage 200 and work closely with Sage to ensure that we find the right solution for you. We were awarded with the Sage 200 CRM Partner of the Year in 2012 and as such have a great many expertise in the migration to a new system, our Sage specialists are well versed in all the benefits of the new software and are able to assist you with this upgrade, to find out more just get in touch and we will advise you on how best to continue.
How do I move forward?
Worried? Don’t be, Sage has already directly contacted any business that are currently operating Sage 100. So, if you have not heard from sage then the likelihood is this will not affect you. If you are currently running Sage 100 line and you are concerned or think you may be affected by this don’t panic, get in touch, we can help.
We are committed to ensuring our customers receive the greatest possible benefits from systems, and by working with customers to prepare for changes in the supported software platforms, or forthcoming changes in Government legislation, we help you to plan for the future. Trust us – you’re in good company.